Terms & Conditions
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InterFuels is a trading style of Your NRG. Where Your NRG is referenced, this relates to InterFuels and Your NRG as a joint enterprise.
1.1 At the beginning of the agreement, you shall provide ‘Your NRG’ with the average volume of diesel you expect to purchase per month and the number of cards you will require. Based on the annual volume of diesel you wish to purchase and the number of cards you require, ‘Your NRG’ will provide you with a fixed rate pence per litre that we will charge on top of the cost of the diesel to us. Unleaded and additional products rates may vary depending on network.
1.2 The fixed rate is calculated based on the number of cards you order and the estimated annual usage you provide to us at the start of the agreement. If your usage drops below 70% of the amount set out in our agreement for a continuous period of 6 weeks or more, we reserve the right to adjust your rate to ensure our costs are recovered, unless the dip in usage has been offset earlier in the agreement.
2.1 Our base price is calculated on either our weekly stock value or the prevailing platts rates, plus any network fees and handling charges. Additional levies may be added at certain sites and for any non standard products. A breakdown of the customers price can be supplied upon request, to any person(s) named on the agreement. Some cards / products are based on pump price information and as such, the cost to the client will relate to this data, plus any associated surcharges. Surcharges may be applied at certain sites, including supermarket sites, and may also be levied for any premium or non standard products.
2.2 Cards will be purchased by Your NRG from the networks as per your order at the commencement of this agreement. Any additional cards will also be paid for by Your NRG. Replacement cards will be paid for by Your NRG subject to a maximum of additional 3 cards per account per annum.
2.3 If you cancel the agreement at any time you may be charged for all of the cards at the prevailing rate of £6 per card. If you stop using the cards for a period of 12 weeks or more, you may be charged a non-usage fee of £1 per month, per card, until the card is used or cancelled. Please note that these charges are non-refundable.
2.4 Your NRG will take payment of invoices by Direct Debit to agreed credit terms that are granted subject to satisfactory credit checks. Having an active direct debit is a requirement for Your NRG providing services relating to fuel cards.
2.5 If a Customer’s payment by direct debit fails or a cheque is not honoured, Your NRG shall be entitled to charge the Customer a fee of £30.00 plus VAT for each failure to cover administration costs. If a direct debit payment bounces, and the payment is not paid within 2 working days, Your NRG reserve the right to cease trading with that customer and demand the full balance is paid. Your NRG also reserve the right to close a customer’s account due to multiple bounced direct debits, even if the previous payments have been paid within the 2 working day period.
2.6 Your NRG reserve the right to amend any aspect of the fixed rate agreement should they become aware of any adverse information which would impact the credit status of the Customer.
2.7 All cards remain the property of the card supplier. This includes inactive or expired cards.
2.8 All new or replacement cards will be posted to the address we hold for the business only.
2.9 The customer is fully responsible without exception for the safekeeping of the cards and their Personal Identification Numbers (PIN). Should the cards fall prey to misuse of any kind (including, but not limited to, any fraudulent transactions), up until the point that Your NRG is notified, Your NRG will hold no liability for any debt accrued. Any notifications received after 5pm will be treated as the notification being received at 9am the next working day.
2.10 Should a transaction be queried, Your NRG will investigate in accordance with the relative card supplier’s guidelines. Whilst the transaction is being investigated, any outstanding balance relating to the transaction must be paid in full. If the investigation deems that a refund is due, Your NRG will credit the amount back to the customers fuel card account.
2.11 If Your NRG can’t offer you a credit account or are removing your access to a credit account due to your current credit rating, then customers have the option to pay an upfront proforma payment that will cover fortnightly usage on their cards. If proforma payment has been requested by Your NRG and no proforma payment is received then cards will be declined or stopped.
2.12 Any Charges may be unilaterally changed and updated from time to time by Your NRG acting in its absolute discretion without notice to the Customer. For the avoidance of doubt, any changes made in accordance with this clause shall take immediate effect.
2.13 Your NRG may in its sole discretion levy a Charge for services or facilities it provides to the customer, which may include, but is not limited to, the application of a percentage service fee or transaction fee to the purchase of all and any Goods. Your NRG may from time to time modify the amount of the charges without prior notification.
2.14 By using services provided by Your NRG, the customer acknowledges that due to changes in wholesale crude oil or exchange rates (or volatility in the oil market in general), it is impractical for Your NRG to notify each customer of any changes to price formula or changes to product surcharges
3.1 Either party shall be entitled to terminate this agreement with immediate effect if:
3.2 the other party becomes aware of adverse credit information
3.3 the other party fails to pay any undisputed amount due under this agreement on the due date for payment and remains in default not less than 7 days after being notified in writing to make such payment; or
3.4 the other party commits a material breach of its obligations under this agreement and (if such breach is remediable) fails to remedy that breach within a period of 30 days after receipt of notice in writing requiring it to do so; or
3.5 the other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986; or
3.6 the other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party; or
3.7 a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of that other party other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party; or
3.8 a creditor or encumbrancer of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days; or
3.9 an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the other party; or
3.10 a floating charge holder over the assets of that other party has become entitled to appoint or has appointed an administrative receiver; or
3.11 a person becomes entitled to appoint a receiver over the assets of the other party or a receiver is appointed over the assets of the other party; or
3.12 the other party ceases, or threatens to cease, to carry on all or substantially the whole of its business; or
3.13 any Force Majeure event prevents the other party from performing its obligations under this agreement for any continuous period of three months.
3.14 InterFuels reserves the right to cease supply of goods to an account if a direct debit payment is missed and not paid up in full on the same day.
3.15 InterFuels reserve the right to cease supply of goods to an account if we are made aware of any adverse credit information.
4.1 Termination of this agreement shall not prejudice either party’s rights or remedies which have accrued as at termination.
Neither party (or any person acting on its behalf) shall have any liability or responsibility for failure to fulfil any obligation under this agreement so long as and to the extent to which the fulfilment of such obligation is prevented, frustrated, hindered or delayed as a consequence of an event beyond the control of a party (or any person acting on its behalf), which by its nature could not have been foreseen by such party (or such person), or, if it could have been foreseen, was unavoidable, and includes, without limitation, acts of God, storms, floods, riots, fires, sabotage, civil commotion or civil unrest, interference by civil or military authorities, acts of war (declared or undeclared) or armed hostilities or other national or international calamity or one or more acts of terrorism or failure of energy sources (‘Force Majeure Event’).
4.2 Upon termination of this agreement by you otherwise than in accordance with clause 3.1, and where the circumstances set out in clause 3.2 do not apply, any outstanding balance of Fixed Rate fuel in question shall immediately become payable to ‘Your NRG’ in full without deduction, set off or counterclaim.